Introduction
KeepTouch ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application.
Information We Collect
Information You Provide
- Account Information: Email address and password when you create an account
- Profile Information: Name and other optional profile details
- Contact Information: Contact details you choose to add to the app (stored locally on your device only)
Information Collected Automatically
- Usage Data: How you interact with the app, features used, and frequency of use
- Device Information: Device type, operating system, and app version
- Crash Reports: Technical information if the app crashes (via Sentry)
Information We Do NOT Collect
- We do NOT access or upload your device's contact list
- We do NOT store your contacts on our servers
- We do NOT share your contact information with third parties
How We Use Your Information
We use your information to:
- Provide and maintain the app's functionality
- Process your subscription payments
- Send you important updates about your account
- Improve our app and develop new features
- Provide customer support
- Comply with legal obligations
Data Storage and Security
Local Storage
- Contact information is stored locally on your device using secure iOS storage
- This data is included in your device backups (iCloud or iTunes)
- We cannot access this locally stored data
Cloud Storage
- Account information is stored securely on Supabase servers
- All data is encrypted in transit using HTTPS
- We implement industry-standard security measures
Third-Party Services
We use the following third-party services:
Supabase
Apple In-App Purchase
Sentry
OpenAI (for AI-generated messages)
- Processes message generation requests
- Contact names and context are sent to generate suggestions
- Their privacy policy
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Export your data
- Opt-out of non-essential communications
To exercise these rights, contact us at support@keeptouch.app
Children's Privacy
KeepTouch is not intended for children under 13. We do not knowingly collect personal information from children under 13.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Data Retention
- Account data is retained while your account is active
- If you delete your account, we delete your data within 30 days
- Some information may be retained for legal compliance
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by:
- Posting the new policy in the app
- Updating the "Last updated" date
- Sending you an email (for significant changes)
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
- Email: support@keeptouch.app
California Privacy Rights
California residents have additional rights under the CCPA. Please contact us for more information about exercising these rights.
European Privacy Rights
If you are in the European Economic Area, you have additional rights under GDPR. Please contact us for more information.
By using KeepTouch, you consent to the collection and use of your information as described in this Privacy Policy.